Acceptable Use Policy

This policy describes what you can and can't do with Travis and Travis Cloud. It applies in addition to the Terms of Service. Violations may lead to warnings, rate limits, suspension, or termination of your account.

You may not use Travis to

Break the law

• Engage in or facilitate illegal activity
• Violate intellectual property, privacy, or publicity rights
• Distribute malware, ransomware, or any other malicious code
• Send unsolicited bulk email (spam)
• Conduct fraud, phishing, or social engineering
• Violate applicable export controls or sanctions

Harm other people

• Generate content that sexually exploits or endangers minors
• Generate content designed to harass, threaten, or defame a specific person
• Create non-consensual intimate imagery of real people
• Impersonate another person without clear authorization
• Dox, stalk, or surveil people without consent
• Generate content that incites violence against a group

Misuse third-party systems you've connected

• Use Travis to violate the terms of any third-party system you've connected (LMS, CRM, email, calendar, etc.)
• Bypass rate limits or scrape data from connected third-party systems beyond what their API permits
• Use Travis to send unsolicited bulk communications through connected systems (mass email, mass DM, etc.)
• Use Travis to attack, probe, or test the security of any third-party system without explicit written permission from that system's operator
• Exfiltrate data from a third-party system you don't have authorization to access

Harm Travis or upstream providers

• Abuse rate limits or attempt to circumvent usage caps
• Scrape, crawl, or harvest data from Travis Cloud beyond what we authorize
• Probe, scan, or test the vulnerability of any Travis system without our written permission
• Use Travis to launch attacks against Anthropic, OpenAI, Google, or other upstream providers
• Share your account credentials with others
• Resell Travis Cloud capacity as if it were your own service
• Submit a third-party pack containing malicious code, hidden data exfiltration, or undisclosed third-party API calls (when the public pack channel opens)

Misuse the AI

• Generate disinformation campaigns at scale
• Generate political or commercial content while concealing that AI was involved, where law or platform rules require disclosure
• Use Travis to make consequential decisions about people (hiring, lending, medical, criminal justice) without qualified human review
• Generate content that violates the policies of the underlying LLM provider you've configured
• Use Travis-assisted student-facing skills to circumvent academic integrity rules of an educational institution (Travis's student skills are designed to support learning with teacher-visible audit trails; do not modify or strip them to enable academic dishonesty)

You should also

• Verify important outputs before acting on them — LLMs make mistakes
• Disclose AI involvement in published work where your context requires it (academic, regulatory, contractual)
• Keep your sign-in credentials and BYOK API keys secure
• Disconnect integrations you no longer use
• Report bugs and security issues responsibly (security@usetravis.com)

Reporting violations

If you believe someone is using Travis in violation of this policy, email abuse@usetravis.com. Include any relevant details (URLs, account identifiers, timestamps) and a description of the issue. We will investigate and respond.

For copyright complaints (DMCA), use the dedicated process at copyright@usetravis.com. Include identification of the copyrighted work, the allegedly infringing material, your contact information, and a good-faith statement under penalty of perjury.

How we enforce

For clear-cut violations (CSAM, ongoing fraud, active malware distribution), we will suspend accounts immediately and may report to law enforcement. For gray areas, we will reach out before taking action when possible.

Our enforcement decisions are recorded in our internal audit log. You can appeal a suspension by emailing appeals@usetravis.com with the relevant context.

Changes to this policy

We will post updates here. Material changes will be communicated by email to active accounts at least 30 days before they take effect.