Acceptable Use Policy

This policy describes what you can and can't do with Travis and Travis Cloud. It applies in addition to the Terms of Service. Violations may lead to warnings, rate limits, suspension, or termination of your account.

You may not use Travis to

Break the law

• Engage in or facilitate illegal activity
• Violate intellectual property, privacy, or publicity rights
• Distribute malware, ransomware, or any other malicious code
• Send unsolicited bulk email (spam)
• Conduct fraud, phishing, or social engineering
• Violate applicable export controls or sanctions

Harm other people

• Generate content that sexually exploits or endangers minors
• Generate content designed to harass, threaten, or defame a specific person
• Create non-consensual intimate imagery of real people
• Impersonate another person without clear authorization
• Dox, stalk, or surveil people without consent
• Generate content that incites violence against a group

Harm the service or third-party providers

• Abuse rate limits or attempt to circumvent usage caps
• Scrape, crawl, or harvest data from Travis Cloud beyond what the API allows
• Probe, scan, or test the vulnerability of any Travis system without our written permission
• Use Travis to launch attacks against Anthropic, OpenAI, Google, or other upstream providers
• Share your account credentials with others
• Resell Travis Cloud capacity as if it were your own service

Misuse the AI

• Generate disinformation campaigns at scale
• Generate political or commercial content while concealing that AI was involved, where law or platform rules require disclosure
• Use Travis to make consequential decisions about people (hiring, lending, medical, criminal justice) without qualified human review
• Generate content that violates the policies of the underlying LLM provider you've configured

You should also

• Verify important outputs before acting on them — LLMs make mistakes
• Disclose AI involvement in published work where your context requires it
• Keep your sign-in credentials and API keys secure
• Report bugs and security issues responsibly (security@usetravis.com)

Reporting violations

If you believe someone is using Travis in violation of this policy, email abuse@usetravis.com. Include any relevant details (URLs, account identifiers, timestamps) and a description of the issue. We will investigate and respond.

For copyright complaints (DMCA), use the dedicated process at copyright@usetravis.com. Include identification of the copyrighted work, the allegedly infringing material, your contact information, and a good-faith statement under penalty of perjury.

How we enforce

For clear-cut violations (CSAM, ongoing fraud, active malware distribution), we will suspend accounts immediately and may report to law enforcement. For gray areas, we will reach out before taking action when possible.

Our enforcement decisions are recorded in our internal audit log. You can appeal a suspension by emailing appeals@usetravis.com with the relevant context.

Changes to this policy

We will post updates here. Material changes will be communicated by email to active accounts at least 30 days before they take effect.